Building Strong Client Relationships

A failure to communicate is the number one grievance cited in bar complaints across the country. But with the use of email and text messaging, attorneys are more responsive than they’ve ever been. So, what gives?.

In this CLE session, we will present an overview of client communication basics, including intake, duties owed to your client, and how technology can help you foster a stronger client relationship. We will also cover common pitfalls that attorneys experience and how you can take steps to avoid landing in questionable, ethical situations.

Join practicing attorney Jordan Turk, Legal Technology Advisor at Smokeball, for this CLE webinar. She’ll share how you can forge stronger relationships with your clients whilst ensuring full compliance with your state bar.

In this webinar, you’ll learn:

- Ways to prevent or mitigate common grievances filed against attorneys

- How you can use legal technology to make clients happier

- Develop strategies for handling difficult clients and situations

- How to handle billing disputes with clients