Amy Lake serves as Vice President of Operations at Rust Consulting, where she oversees all
non-IT operations, including client services, claims and mail processing, and call centers. With
nearly 30 years of extensive settlement administration experience, Amy is a trusted advisor to
clients, offering tailored strategies to achieve their administration goals while staying within
budget. She is also a sought-after writer and speaker on settlement administration topics.
Throughout her career, Amy has held key management and consulting roles across Rust’s
diverse practice areas. She has played a pivotal role in some of the company’s most complex
and high-profile matters, including class actions, regulatory settlements, and private
remediation programs. Her depth of experience and hands-on approach make her an
invaluable leader in the settlement administration industry.