This segment provides a comprehensive guide to preparing for mediation, offering key strategies to ensure mediation readiness. It includes essential steps such as confirming logistics, understanding case dynamics, and addressing potential cognitive barriers. Participants will learn how to effectively manage the mediation process, tailor their approach to the unique aspects of each case, and maximize the likelihood of a successful resolution. This program is designed for mediators seeking to enhance their skills and improve outcomes in their practice.

This training is created with a focus on Attorney Mediators.

This segment identifies strategies for conducting successful online mediations with an emphasis on maximizing opportunities for resolution throughout each phase of the mediation process. The presentation will include an analysis of nuances to online mediation, and identification of techniques to instill confidence, build connections, and increase the likelihood of settlement when mediating online.

This training is created with a focus on Attorney Mediators.

This program covers techniques for reaching agreement or settlement, including guidance on fostering a resolution-friendly environment, identifying viable options, building consensus, and progressing toward an agreement. It also explores core principles of Alternative Dispute Resolution, including various mediation theories and styles. Additionally, the program addresses managing the mediation process, focusing on negotiation tactics, caucus strategies, and effective management of parties, relationships, and content.

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This training is created with a focus on Attorney Mediators.

Lisa B. Morgan, Mediator
Robert M. Cohen, Law Offices of Robert M. Cohen

This program provides an overview of the structure of the California justice system and traditional methods for processing civil and criminal cases. It includes a general review of common fact patterns in typical disputes, such as landlord-tenant, customer-merchant, and neighbor-neighbor cases, equipping participants with a foundational understanding of common issues and their resolution.

This segment discusses the key ethical considerations for mediators, including the necessity of voluntary and consensual participation in dispute resolution proceedings, the importance of confidentiality, and the ethical obligations of mediators. Participants will gain an understanding of these core principles to ensure integrity and trust in the mediation process.

This training is created with a focus on Attorney Mediators.

This program covers the history, structure, and theory of dispute resolution, emphasizing its relationship with the traditional justice system. Participants will learn about various proceedings, the roles and responsibilities of neutral persons, and the differences between binding and non-binding processes. The program also addresses mediation with pro-per (self-represented) individuals, offering strategies to effectively handle their unique challenges.

This program covers provides an in-depth understanding of how to manage the mediation process. It covers how to initiate the mediation process, including convening and opening sessions. It focuses on problem identification and disagreement management skills, teaching participants how to establish priorities, identify areas of agreement and disagreement, and manage special problems that may threaten the mediation process.

This program focuses on essential communication skills and techniques for mediators. Topics include developing opening statements, building trust, gathering facts, framing issues, note-taking, empowerment tactics, and effective listening and clarification skills. The program addresses both face-to-face and over-the-telephone communication, emphasizing effective techniques for interactions between parties and the mediator.

This program explores methods for breaking impasses in mediation and bringing closure to the process, both emotionally and documentarily. Participants will learn effective strategies to overcome deadlocks and ensure a satisfactory resolution for all parties involved.

This program addresses how bias can derail mediation and step to prevent that outcome. The program covers managing challenges in mediation, including dealing with different cultures, gender differences, language barriers, and other unique situations. Participants will learn strategies to effectively navigate these complexities and ensure a fair and inclusive mediation process.

This training is created with a focus on Attorneys Mediators.

Ask the speaker a question. Email and be sure to include the program name in the subject line.

This segment provides an in-depth exploration of the administrative and intake skills essential for effective mediation services, with a particular focus on the requirements set forth by the Dispute Resolution Segments Act (DRPA). Participants will learn how to manage the intake process, including the completion of all necessary records, such as administrative and reporting forms, agreements to mediate or arbitrate, and settlement agreements. The segment will also cover the organization and administration of dispute resolution programs, emphasizing the importance of accurate record-keeping, efficient intake and follow-up procedures, and effective communication with disputants and referral agencies.

This training is created with a focus on Attorney Mediators.