Communication Skills and Techniques
About this program
This segment focuses on essential communication skills and techniques for mediators. Topics include developing opening statements, building trust, gathering facts, framing issues, note-taking, empowerment tactics, and effective listening and clarification skills. The segment addresses both face-to-face and telephonic communication, emphasizing effective techniques for interactions between parties and the mediator.
This training is created with a focus on Attorney Mediators.
This OnDemand CLE program earns 1.75 hours of General credit in California. It aired March 29, 2024 and features Devin Tucker.
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