Review the written submissions and supporting materials from both parties. Sit for the hearing, usually two to four hours. Hear testimony, weigh evidence, and serve as a neutral fact-finder. Then issue written findings and an award using a template and checklist BHBA provides.
Disputes of $25,000 or less go to a single arbitrator. Larger disputes go to a panel of three, where an experienced attorney serves as panel chair alongside a second attorney arbitrator and a non-attorney lay arbitrator.
The commitment
Roughly one to two cases a year, with the option to take more. One to two hours of preparation per case, plus a two to four hour hearing. Usually Zoom, but the format is the panel chair’s call.