Empathy in Mediation
About this program
This program explores how empathy serves as a powerful tool for mediators to build trust, ease tensions, and facilitate resolution. Participants will learn techniques to enhance empathetic listening, recognize emotional undercurrents, and address the interests behind parties' positions. The session focuses on practical strategies to create a collaborative atmosphere, break impasses, and drive meaningful dialogue. By integrating empathy into their practice, mediators can improve communication, foster rapport, and achieve more effective and lasting outcomes.
This training is created with a focus on Attorney Mediators.
This OnDemand CLE program earns 1 hour of General credit in California. It aired December 16, 2024 and features Eydith J. Kaufman.
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